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5

An honest place. Had my VW brakes done in June. Did not work properly due to faulty parts. With no hassle, for free, changed everything 4 months later. They also have a full time computer guy to deal with complexities of foreign and domestic cars. Not cheap. But you get what you pay for. Clean and nice place, highly recommended.

Thank you for your five star review that is what we're all about here At Bay Diagnostic Jordan owner

- Bay Diagnostic
5

Not many places service Smart Cars at a reasonable cost to boot. Dealer wanted 250-300 what Bay did for 58. Appointment was super convenient and the service was quick, knowing I was in a rush. Good inspection too, knew exactly what my car needed for past and future services.

Artur thanks for the great review it was so SMART of you to come to Bay Diagnostic (sorry could not help myself) its what we do here and saving you money and delivering great service is what has kept us going for over 30 YEARS Jordan owner.

- Bay Diagnostic
5

Great place. Knowledgeable technicians. Clean. Waiting room for the customers.

5

Very professional service. Great communication. Work was done well and as promised. Prices seemed reasonable. Very happy to have done business with Bay Diagnostics!

5

I went the Bay Diagnostic to repair my coolant leaks on my BMW 750Li. The shop is well managed and stocked with amenities. The owner is very easy to communicate with and my car was fixed the same day in just four hours. However, here are something I think they can do better: #1. The checkout process is way too slow, their computer system is old and takes about 10+min just to do the paperwork. #2. They replaced my coolant tank and I'm pretty much sure it is not BMW part, rather, an aftermarket with good quality. I wish they show a list of different parts and prices to me before ordering anything. They should promptly asking customers to come inside the factory and show them the problem in person. #3. Their workers are not very friendly to talk with. They test drove my car and left the steering wheel with dirty oil and bad smell. Didn't even care about removing the paper protector on the floor. Small things make a different. Overall, my car was fixed in a timely manner, with good quality parts, and experienced bimmer staff members. I wish they could be better. The overall price is not cheap at all, but if you don't want dealer harassment then come to here.

5

Great service very honest and knowledgeable car was done quicker than expected awesome waiting area thanks

Thank You always a pleasure to have PEOPLE come to our SHOP LIKE YOURSELF THANKS JORDAN owner

- Bay Diagnostic
5

Good services...nice people also...

THANKS, JORDAN OWNER

- Bay Diagnostic
5

Jordan the owner is a very great guy. I specifically remember him during hurricane sandy operations in the area helping so many people. I brought my car in after being quoted a crazy amount of money to get it fixed. He was very fair and extremely helpful in getting me not to freak out and figured everything out for a fraction of the cost! Nick his mechanic was very knowable and he took his time being very thorough with my car. I highly recommend this shop, they treat everyone very well and with respect.

THANKS PEOPLE LIKE YOU ARE WHAT MAKES HELPING PEOPLE AN EASY DAY. JORDAN W. OWNER

- Bay Diagnostic
5

Jordan the owner is a very great guy. I specifically remember him during hurricane sandy operations in the area helping so many people. I brought my car in after being quoted a crazy amount of money to get it fixed. He was very fair and extremely helpful in getting me not to freak out and figured everything out for a fraction of the cost! Nick his mechanic was very knowable and he took his time being very thorough with my car. I highly recommend this shop, they treat everyone very well and with respect.

5

They guys there did a great job on my VW cc. They were honest and quick

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