We're giving Bay Diagnostic 4 stars, for now -- only, because we are on a wait and see. We haven't had any service or service quotes, just had a car inspected and service was GREAT! Check out our full review entitled Sheepshead Bites Diagnoses Bay Diagnostics at our website, but here's a little excerpt... The owners are professionals and have developed their business with an internet presence and printable coupons. Feel free to check their links to a video interview that one of the owners, Jordan Lee, did for The Auto Channel Aftermarket Business Magazine, as well as a cable TV advertisement.